Responsible Gaming at DragonSlots
At DragonSlots, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or emotional distress. We are deeply committed to fostering a safe and responsible gaming environment for every player who joins our platform. Here at DragonSlots, we have built a comprehensive responsible gaming framework that gives you the tools, information, and support you need to stay in control at all times.
We take our duty of care seriously. Our team at Dragon Slots continuously monitors player behaviour, maintains strict age verification protocols, and partners with certified organisations that specialise in gambling-related support. Whether you are a casual player or a frequent visitor, we want your experience on our platform to remain positive, healthy, and well within your personal limits.
Our Commitment to Safe Play
Here at DragonSlots, responsible gaming is not just a policy — it is a core value embedded in everything we do. We believe that every player deserves a transparent, fair, and safe environment. That is why we have designed our platform with a full suite of player protection features that you can activate at any time, directly from your account settings.
Our Dragon Slots team reviews and updates these tools regularly to ensure they meet the highest standards of player protection. We work in accordance with the guidelines set by the Curaçao Gaming Authority, and we are committed to upholding responsible gaming principles across all markets we serve, including Canada and our international player base.
Tools We Provide to Help You Stay in Control
We at DragonSlots offer a wide range of self-management tools. You can access these features directly in your account dashboard at any time:
- Deposit Limits — Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.
- Loss Limits — Define the maximum amount you are willing to lose over a set period, so your gaming stays within your financial comfort zone.
- Wager Limits — Control the total amount you can wager within a given timeframe.
- Session Time Limits — Set a maximum duration for your gaming sessions. Once your limit is reached, you will be automatically logged out.
- Reality Check Reminders — Receive pop-up notifications at intervals of your choice to remind you how long you have been playing.
- Cool-Off Period — Take a short break from our platform for a defined period (24 hours, 7 days, 30 days, or more) without permanently closing your account.
- Self-Exclusion — If you feel you need a longer break, our Dragon Slots self-exclusion option allows you to suspend your account for an extended period or permanently.
All limits you set at DragonSlots take effect immediately upon activation. If you choose to increase a limit, a mandatory cooling-off period applies to give you time to reconsider. Decreasing a limit, however, takes effect right away — because your wellbeing always comes first at Dragon Slots.
Recognising Problem Gambling
We at DragonSlots encourage all our players to reflect honestly on their gaming habits. Gambling can become problematic when it stops being fun and starts interfering with daily life. Here at Dragon Slots, we want to help you recognise the early warning signs before they escalate.
Ask yourself the following questions:
- Do you spend more money on gambling than you can afford to lose?
- Do you feel anxious, irritable, or restless when you are not gambling?
- Do you chase losses in an attempt to win back money?
- Has gambling affected your relationships, work, or financial situation?
- Do you find it difficult to stop once you have started playing?
- Do you lie to family or friends about how much you gamble?
- Do you use gambling as a way to escape stress, anxiety, or personal problems?
If you answered 'yes' to any of these questions, we strongly encourage you to use the responsible gaming tools available on our DragonSlots platform or to reach out to a professional support organisation. You are not alone — and help is always available.
Support Organisations We Recommend
Our Dragon Slots platform partners with and acknowledges the work of several leading responsible gambling organisations. We encourage any player who feels they may need support to contact one of the following:
| Organisation | Region | Website |
|---|---|---|
| Gambling Therapy | Global | www.gamblingtherapy.org |
| Gamblers Anonymous | Global / Canada | www.gamblersanonymous.org |
| BeGambleAware | International | www.begambleaware.org |
| GamCare | International | www.gamcare.org.uk |
| Responsible Gambling Council (RGC) | Canada | www.responsiblegambling.org |
At DragonSlots, we actively promote these resources within our platform and encourage all players to familiarise themselves with the support available. Reaching out for help is a sign of strength, and we are proud to support a community that takes player wellbeing seriously.
Our Approach to Underage Gambling Prevention
We at Dragon Slots maintain a strict zero-tolerance policy towards underage gambling. Our platform is available exclusively to players who are 18 years of age or older (or the legal gambling age in their jurisdiction). We enforce rigorous age verification checks during the registration and withdrawal process, and we reserve the right to request additional identity documentation at any time.
If you share a device with younger family members, we strongly recommend installing parental control software to prevent access to online gambling sites. Trusted tools include:
- Gamban — Blocks access to all gambling websites across your devices.
- Net Nanny — Comprehensive parental control software for households with children.
- Betfilter — Designed specifically to block gambling content on all major platforms.
Here at DragonSlots, keeping our platform away from minors is a responsibility we take with complete seriousness. If you suspect that a minor has accessed our platform, please contact our support team immediately.
How to Contact Our Support Team
If you need to activate any responsible gaming tools or simply want to speak with someone about your gaming habits, our Dragon Slots support team is available to help around the clock. We are here for you — not just to assist with technical matters, but to genuinely support your wellbeing. New players can get started quickly through the sign up process, where responsible gaming tools are introduced from the very beginning.
- Live Chat: Available 24/7 directly on our DragonSlots platform
- Email (General Support): [email protected]
- Email (Complaints): [email protected]
- Response Time: Callback or email response within 24 hours
You can contact our team at any time to request a self-exclusion, adjust your limits, or simply talk through any concerns. At Dragon Slots, no question related to responsible gaming is ever too small or insignificant. We also encourage players to explore the available bonuses responsibly and always within their personal limits.
Frequently Asked Questions
How do I set deposit limits on my DragonSlots account?
You can set daily, weekly, or monthly deposit limits directly from the responsible gaming section of your account dashboard. At Dragon Slots, all limit reductions take effect immediately, while increases require a mandatory review period before activation.
What is the self-exclusion option at DragonSlots?
Our DragonSlots self-exclusion feature allows you to temporarily or permanently suspend access to your account. You can choose a short cool-off period or opt for a long-term exclusion. Once activated, our Dragon Slots team will ensure you cannot access promotions, bonuses, or marketing communications during your exclusion period.
Can I reopen my account after self-exclusion?
If you have chosen a temporary cool-off period, your account will be automatically reactivated once the selected time has passed. For longer self-exclusions, please contact our Dragon Slots support team directly, and we will assist you through the process after the exclusion period has expired.
Does DragonSlots offer support for problem gambling?
Absolutely. We at DragonSlots are committed to connecting players with professional help whenever needed. Our platform provides direct links to organisations such as Gamblers Anonymous, GamCare, and the Responsible Gambling Council. Our support team is also available 24/7 via live chat and email to provide guidance and assistance.
How does Dragon Slots verify player age?
We at DragonSlots require all players to complete identity verification as part of our registration and withdrawal process. We may request government-issued ID, proof of address, and other documentation to confirm that all players are of legal gambling age. If verification cannot be completed, access to the platform will be restricted.
Content updated: July 04, 2026