DragonSlots Casino Terms and Conditions

Welcome to DragonSlots Casino. By accessing or using our platform at https://dragonslots.com/, you agree to be bound by the following Terms and Conditions. Please read this document carefully before registering an account or placing any bets. At DragonSlots, we reserve the right to update these terms at any time, and continued use of our services constitutes your acceptance of any such changes.

1. General Provisions

These Terms and Conditions govern your use of the DragonSlots Casino website, mobile platform, and any associated applications. Our services are operated by TechSolutions Group N.V., licensed and regulated under the Curaçao Gaming Authority (CGA). At DragonSlots, we are committed to providing a fair, transparent, and secure gaming environment for all our players.

• These terms apply to all users of our platform, including registered players and visitors
• We operate under a valid Curaçao gaming licence issued by the Curaçao Gaming Authority
• Our services are available in 9+ languages, including English, German, Spanish, and Portuguese
• We accept players from Canada and various international markets
• Access to our services is strictly prohibited for residents of the United States, United Kingdom, and France

2. Account Registration and Eligibility

To use the DragonSlots Casino platform, you must create a registered account. We require all players to meet the following eligibility criteria before accessing our real-money gaming services.

2.1 Age Requirement

We only accept registrations from individuals who are at least 18 years of age, or the legal gambling age in their jurisdiction, whichever is higher. By completing the DragonSlots Casino sign-up process, you confirm that you meet this requirement. We reserve the right to request proof of age at any time and to suspend accounts pending verification.

2.2 Account Accuracy

When registering at DragonSlots, you agree to provide accurate, complete, and up-to-date personal information. Each player is permitted to hold only one account. We strictly prohibit the creation of duplicate accounts, and any such accounts may be closed and associated funds forfeited. You are solely responsible for maintaining the confidentiality of your DragonSlots login credentials.

2.3 KYC Verification

We are required by our licensing obligations to verify the identity of all players. Our KYC (Know Your Customer) process may require you to submit copies of government-issued ID, proof of address, and proof of payment method. We may restrict withdrawals or account activity until verification is complete.

3. Deposits and Withdrawals

At DragonSlots, we support a wide range of payment options to ensure convenient access for players around the world. Our accepted methods include Visa, Mastercard, Neteller, Skrill, PaysafeCard, Neosurf, MiFinity, Flexepin, Jetonbank, Apple Pay, Google Pay, Revolut, Luxonpay, CashtoCode, and a variety of cryptocurrencies including BTC, ETH, XRP, LTC, USDT, ADA, DOGE, SOL, BNB, DOT, and LINK.

3.1 Deposit Terms

• Our minimum deposit amount is €10
• We accept deposits in EUR, USD, AUD, CAD, NZD, PLN, and other supported currencies
• All deposits must originate from a payment method registered in your own name
• We do not charge fees for standard deposits, though your payment provider may apply their own charges

3.2 Withdrawal Terms

Our minimum withdrawal amount is €20 (€10 for certain methods). We apply the following withdrawal limits across all accounts:

• Daily limit: €4,000
• Weekly limit: €16,000
• Monthly limit: €50,000–€60,000

We process withdrawal requests within a pending period of up to 72 hours. Cryptocurrency withdrawals are processed instantly after approval; e-wallet withdrawals are typically completed within 24 hours; card withdrawals take up to 3 business days; bank transfers may take up to 7 business days.

4. Bonuses and Promotions

At DragonSlots Casino, we offer a comprehensive welcome package totalling 460% up to €4,000 plus 700 Free Spins across your first four deposits, along with 1 Bonus Game. Our welcome bonus breakdown is as follows:

• 1st Deposit: 100% up to €1,000 + Bonus Game + 250 Free Spins
• 2nd Deposit: 110% up to €1,000 + 150 Free Spins
• 3rd Deposit: 120% up to €1,000 + 150 Free Spins
• 4th Deposit: 130% up to €1,000 + 150 Free Spins

All bonus funds are subject to a 40x wagering requirement before withdrawal. At DragonSlots Casino, we also offer ongoing promotions including the Champion Reload (50% up to €300 + 50 FS), Fortune Wheel on every deposit, Prize Drops with a €100,000 pool, VIP Sunday Boost with up to 50 Mega Spins, and World Cup Free Spins for sports bettors. Any DragonSlots no deposit bonus or DragonSlots free spins offered through special promotions are subject to their own specific terms.

4.1 Bonus Abuse

We reserve the right to void bonuses and related winnings if we detect any abuse of our promotional offers, including but not limited to: the use of multiple accounts, collusion, exploitation of technical errors, or any other fraudulent behaviour. Our DragonSlots Casino bonus terms apply to all promotional offers, and we may amend or withdraw any promotion at our sole discretion.

5. Responsible Gambling

We at DragonSlots Casino are committed to promoting responsible gaming. We provide a range of tools to help you manage your gambling activity, including deposit limits, session time limits, self-exclusion, and reality checks. If you feel your gambling is becoming problematic, we strongly encourage you to make use of these tools or contact our support team immediately.

• We support access to third-party organisations such as GamCare and Gamblers Anonymous
• Our platform includes tools for self-exclusion and cooling-off periods
• We will never market to players who have self-excluded
• We prohibit access to our services for individuals under the legal age

6. Game Availability and Software

Our DragonSlots Casino online library features over 10,000 slots and 13,000+ games in total, provided by more than 100 gaming studios. Our partners include BGaming, Pragmatic Play, Playson, Gamzix, Nolimit City, Hacksaw Gaming, Yggdrasil, and many others. We offer slots, live dealer games (Blackjack, Roulette, Baccarat, Poker, and Game Shows in 4K), sports betting, live betting, crash games, and jackpot titles.

We strive to ensure continuous availability of our platform; however, we do not guarantee uninterrupted access to all games or services at all times. Maintenance windows, technical issues, or provider-side disruptions may occasionally affect availability.

7. Mobile Application

Our DragonSlots app is available for both iOS and Android devices and can be downloaded directly from our website. The Dragon Slots casino mobile experience mirrors the full desktop functionality. By downloading and using our app, you agree to all terms outlined in this document. We may offer exclusive app-only promotions, such as our 10 Free Spins bonus for installing the DragonSlots application.

8. Intellectual Property

All content on our platform — including logos, graphics, text, software, and game content — is the intellectual property of DragonSlots Casino or our licensed third-party providers. You may not reproduce, distribute, or commercially exploit any of our content without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, regarding the operation of our platform. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including loss of winnings due to technical errors beyond our reasonable control.

10. Complaints and Disputes

We are committed to resolving all player concerns in a fair and timely manner. If you have a complaint, please contact our customer support team via live chat (available 24/7), or by email at [email protected]. For formal complaints, please write to [email protected]. We aim to acknowledge all complaints within 24 hours and resolve them as swiftly as possible.

11. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of the DragonSlots Casino platform that cannot be resolved through our internal complaints procedure may be referred to the relevant regulatory authority under our gaming licence.

12. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify registered players of any material changes via email or through a notice on our website. Your continued use of the DragonSlots Casino platform following such notification constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any changes.

If you have any questions regarding these Terms and Conditions, our team is available 24/7 via live chat at https://dragonslots.com/ or by email at [email protected].